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Saudi Arabia Launches Smart Crowd-Monitoring Service at the Grand Mosque in Makkah

Saudi Arabia has introduced a digital crowd-monitoring service at the Grand Mosque in Makkah, designed to help pilgrims and worshippers perform Tawaf and Sa'i more efficiently while enhancing safety and crowd management.

The new platform is accessible through a QR code and provides real-time information on crowd density in the Mataf and Masa'a areas.

Real-Time Crowd Information

The digital service enables visitors to monitor congestion levels before entering key areas of the Grand Mosque. By viewing live crowd updates, pilgrims can choose less crowded routes and better plan the timing of their rituals.

The initiative is intended to improve movement within the mosque while reducing congestion during peak periods.

Enhancing the Pilgrimage Experience

Along with real-time updates, the platform offers smart guidance to assist worshippers in navigating the Grand Mosque more comfortably.

Officials say the technology is designed to:

  • Improve crowd management
  • Enhance visitor safety
  • Reduce congestion
  • Support smoother movement during Tawaf and Sa'i
  • Improve the overall pilgrimage experience

Technology Supporting Hajj and Umrah

Saudi Arabia has increasingly adopted digital technologies to enhance services for millions of pilgrims visiting Makkah each year.

Smart platforms, digital applications, and real-time monitoring systems have become an important part of efforts to improve safety, efficiency, and visitor convenience during Hajj and Umrah seasons.

Conclusion

The new crowd-monitoring platform represents another step in Saudi Arabia's ongoing efforts to integrate technology into pilgrimage services. By providing real-time crowd information and smart guidance, the initiative aims to help worshippers complete their rituals more safely and comfortably.

Disclaimer: This article is for informational purposes only and is based on publicly available reports. Features and availability of the service may change according to official updates.

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